Shipping
UK & Europe
Standard Delivery: (8 -20 Working Days)
USA
Standard Delivery: (8 - 15 Working Days)
Australia And New Zealand
Standard Delivery: (10 - 19 Working Days)
Rest Of World
(10 - 30 Working Days)
Returns
What do I do if I want to return something?
We want you to be completely happy with your new purchase. However, if for any reason you are not completely satisfied with any items you may return them to us within 30 days of receiving your order unworn and unused, together with the original packaging.
Please note that currently we do not cover the shipping costs for returns/exchanges. You are responsible for your own return process and any fees that might incur during the process.
When will I be refunded?
Please allow up to 7 working days after the refund has been processed for the refund to be credited to your account. This is down to your bank or card issuer and is out of our control. Refunds will be credited to you via the original method of payment.
What if my received item is faulty?
In the unlikely event that you receive a faulty item we will be happy to refund you in full or send out a replacement. Please send us an email at modiquejewelry@gmail.com within 7 working days of receiving your order and someone from the team will take care of it for you.